Standardization Change Agent - Kilifi


Sanergy is an award-winning social venture based in Nairobi, Kenya. We undertake three exciting lines of work:

  • We provide safe, sustainable sanitation services to residents living in urban informal settlements of Nairobi and Kisumu using end-to-end non-sewered sanitation solutions. Watch here!

  • We implement a  circular economy model to sustainably manage sanitation and organic waste generated in cities. Using technologies developed in-house, we upcycle the waste into insect-based protein for animal feed, organic fertilizer, and biomass fuel. We operate the largest organics recycling plant in East Africa. Watch here!

  • We partner with cities to develop and deliver safe sanitation and waste management for urban residents. Using a systematic methodology, we match cities’ sanitation and waste management needs with technology and service delivery models, and then offer clear guidance on the steps that governments, funders, service providers and technology developers can take to develop and implement integrated service delivery systems. 

Operational since 2011, Sanergy serves over 140,000 urban residents with safe sanitation services every day. Sanergy collects and treats over 12,000T of waste per year, and successfully sells its agricultural end-products to farmers in over 20 counties in Kenya, who see improved yields and increased incomes. At the same time, we have built a team of over 400 employees from diverse backgrounds who solve diverse problems, but all embody the drive, creativity, teamwork, and passion that make us achieve our goals. For our work, we have been recognized by the Gates Foundation as one of the 2030 Sustainable Development Goals accelerator; by Fast Company as one of the 10 most innovative companies in the world doing social good and one of the 10 best companies in Africa, and the Food Planet Prize for our innovative circular economy approach.

We are looking for an exceptional individual with strong drive and initiative taking, who’s able to relate to managers at all levels (from team leader to factory manager) and coach them in the way they lead their teams. The Operations/ Standardization Change Agent should have a strong improvement management background, be able to implement standardized work and cascading performance dialogues in our team in Kilifi, Kenya. Furthermore, we want her/him to be able to design leader standard work and performance metrics. 

  • You will be working in a team of several other capability builders who have deep operational and managerial experience

  • You will lead and project manage up to three projects simultaneously with support and coaching from your colleagues

  • You will be responsible jointly with the manager of the department you are working with to achieve the performance improvement goals defined at the beginning of the projects

  • You’ll define the metrics, agenda and structures to run weekly performance dialogues that start at the team level and cascade up to the senior leaders

  • You will lead weekly department review meetings and tracking of actions

  • You will Coach leaders at all levels (team to senior management) in performance dialogues, the definition of performance metrics and leaders standard work

  • You will improve and codify our standard approaches for roll out and specialization and collaborate with other improvement teams.

  • Designing standardized work to improve process stability

  • Defining the metrics, agenda and structures to run cascading performance dialogues

  • Coaching managers in team leadership (e.g. running meetings, process confirmation)

  • Working with improvement engineers to drive CI project

  • Codifying approaches developed to be available for deployment

  • Working within a team of change agents across the organization

  • Running training sessions on specific topics

  • Coaching and people management skills

  • Improvement methods (e.g. standardized work, lean management, six sigma, root cause problem solving, etc.)

  • Analytical skills

  • Communication skills

  • Leader Standard Work

  • Experience in team leadership would be a plus. 

  • Experience with large-scale organizational CI efforts



Sanergy/FreshLife is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. All qualified persons are encouraged to apply.