Area Agent Manager

Regen Organics is an award-winning social venture based in Nairobi, Kenya. We implement a  circular economy model to sustainably manage sanitation and organic waste generated in cities. Using technologies developed in-house, we upcycle the waste into insect-based protein for animal feed, organic fertilizer, and biomass fuel. We operate the largest organics recycling plant in East Africa. Watch here!

Operational since 2011, Sanergy collects and treats over 50,000T of residual organics per year, and successfully sells its agri-inputs to farmers in over 40 counties in Kenya, who see improved yields and increased incomes. Our work is pioneering climate action in Africa - we offset nearly 50,000T of carbon per year and we have big expansion plans to scale this impact. Our goal is to expand across Africa and Asia,  safely processing 1,000,000T a year of waste and more than 1,000,000T of carbon emissions offsets per year in the next decade. 

For our work, we have been recognized by the Gates Foundation as one of the 2030 Sustainable Development Goals accelerator; by Fast Company as one of the 10 most innovative companies in the world doing social good and one of the 10 best companies in Africa,by  Earthshot Prize as a Finalist a and the Food Planet Prize for our innovative circular economy approach.

To meet our sales targets, we are looking for dynamic and talented Sales Associates who will be responsible for creating demand directly with medium and large-scale commercial farmers within a defined region. The role involves closing sales with farmers and directing them to collect from distributors or resellers.

Location: Nairobi with expected relocation and travel

This role is expected to fully manage several sales agents who will be creating demand for Evergrow Organic Fertilizer amongst both smallholder and commercial farmers. The management involves hiring, training, driving day to day sales operations and ensuring resolution of all issues hampering sales efforts on the ground. This role will be domiciled in a region with high agricultural activity  and expected to expand as we gather more consistent repeat customers.

Sales Agent Recruitment 

• Identifying candidates and recruiting them using our defined recruitment process

• Onboarding sales agents and ensuring they are well-situated in their areas of operation

• Providing continuous on-the-job training for sales agents in the field

Sales Agent or Sales Rep Management

• Running weekly performance dialogues (PDs) with the sales agents

• Running monthly or quarterly performance reviews with sales agents

• Providing regular feedback during PDs with the goal of ensuring near 100% adherence to the sales processes.

• Conduct frequent field visits with the sales agents to provide coaching and solve problems that they are experiencing on the ground

• Develop and implement measures to build a team spirit and a sense of belonging among sales agents through mutual support and team interactions (virtual or in person)

Agro-dealer Management

• Develop a strong partnership with agro-dealers in the Sales Agents’ areas of operation with the active support of the General manager

• Work with the Accounts Receivable team to ensure agro-dealer orders are processed on time.

• Ensure that agro-dealer Accounts Receivables are collected on time

• Coordinate with distribution teams to ensure fertilizer is delivered on time and in full to the agro-dealers

Problem Solving

• Own the resolution of issues impacting the sales operations. 

• Be the first contact for all problems sales agents encounter in the field and ensure resolution directly or support others in resolving (e.g. PPE, cash needs, collateral, policy questions, etc.)

• Develop preventive actions to stop recurrence of these issues

Sales Reporting

• Responsible for weekly reporting of sales, accounts receivables and other agent related metrics

• Responsible for developing root cause analyses for why the actuals deviate from the plan as well as developing corrective and preventive actions

Key Result Areas 

• Adherence to sales input metrics

• Visits per day across the team

• Conversion of new and repeat farmers, number of repeat purchasing farmers and churn

• Adherence to sales output metrics

• Sales per farmer

• Overall sales

• Adherence to AR collection targets

• Quality of distributor/agro-dealer relationship

• Extensive project management experience in SMEs and high-growth environments

• Minimum of a Bachelors Degree

• Experience managing field teams across multiple regions

• Experience in sales coaching

• Strong leadership and communication skills, including in cross-functional teams

• Excellent organizational and problem-solving skills

• Ability to prioritize and meet deadlines

• Ability to work independently and deliver high-quality end products

• Fluent level of spoken and written English, good level of Swahili

What We Offer:

• Competitive salary 

• Opportunity to work with a recognized leader in the organic fertilizer industry.

• Professional growth and development opportunities.

• A supportive and dynamic work environment.

How to Apply:

Interested applicants should submit their CV and cover letter to hr@regenorganics.co.