Sales Associate - Lusaka(Kafue)
Fresh Life works with municipalities and urban residents to develop and scale safe, citywide inclusive and financially sustainable sanitation solutions in fast-growing cities. Fresh Life is currently operational in 3 major cities in Kenya and 1 city in Zambia (Kafue- Zambia Compound). Our innovative solutions are designed to suit the realities of today’s cities, which are densely populated and heavily built up, particularly in low-income areas.
In achieving Fresh Life’s vision and mission of making safe sanitation accessible and affordable for everyone, forever, we must stay true to who we are as an organisation and as individuals who aim to transform cities and communities with our services.
The five core values that guide our work and interaction with our stakeholders are Authenticity, Building Value for Stakeholders, Collaboration and Teamwork, Pragmatic Innovation, and Pursuing Excellence. You will see these values embedded in our office space, our activities, and our evaluation system to ensure that as our organisation grows rapidly, our team stays authentic to the Fresh Life culture.
The objective of this role is to expand our franchise network, by identifying and selling our sanitation products and services. The Sales Associate is responsible for customer acquisition and retention, leading the sales and customer life cycle – including generating leads, pursuing opportunities, closing deals, managing the resulting customer relationships, and collecting future recurring payments.
Customer Acquisition and Retention.
Establish plans and strategies to expand the customer base in the assigned sales area.
Maintain contact with clients in the market area to ensure high levels of client satisfaction.
Mapping and data collection to enable validation of a specific market territory.
Meet established sales targets, goals, and quotas within the assigned territory.
Ensure 100% collections of monthly service fee payments.
Generating leads, pursuing opportunities and closing deals.
Undertake careful record-keeping processes.
Support and Operations
Report any operational issues within their sales area.
Ensuring success of Fresh Life Operators by supporting tenant training and launch of all new Fresh Life Toilets.
Execute sales support processes to expedite the conversion of sales (training, lease agreement signing)
Academic: Diploma/Degree in Business related course
2+ years experience working in a field-based sales role
Comfortable working in informal settlements.
Proven track record of consistently exceeding targets
Ability to effectively communicate at all levels. Fluent in English and Nyanja– required
Ability to build relationships
Determined to succeed
Outgoing and proactive
Planning and Organisational skills
Regen Organics/FreshLife is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. All qualified persons are encouraged to apply.