Talent Operations Graduate Trainee
Fresh Life works with municipalities and urban residents to develop and scale safe, citywide inclusive and financially sustainable sanitation solutions in fast growing cities starting with Nairobi, Kisumu and Eldoret in Kenya. Our innovative solutions are designed to suit the realities of today’s cities, which are densely populated and heavily built up, particularly in low-income areas.
In achieving Fresh Life’s vision and mission of making safe sanitation accessible and affordable for everyone, forever, we must stay true to who we are as an organization and as individuals who aim to transform cities and communities with our services.
The five core values that guide our work and interaction with our stakeholders are: Authenticity, Building Value for Stakeholders, Collaboration and Teamwork, Pragmatic Innovation, and Pursuing Excellence. You will see these values embedded in our office space, our activities, and our evaluation system to ensure that as our organization grows, our team stays authentic to the Fresh Life culture.
This is a 1 year graduate programme that aims to equip graduates with work-ready skills, more specifically those that are typical to our sanitation impact work in informal settlements. Applicants can expect to provide comprehensive support and assistance to facilitate the smooth and efficient operation of the office and talent department functions. You will be responsible for performing various administrative tasks, managing information, coordinating schedules, and ensuring the timely completion of tasks and projects.
Office Administration
Welcoming all visitors and showing them around the office
Assist in the coordination of office activities
Handle office phone calls and redirect them to the relevant person
Ensure that the office space is always clean, tidy and well arranged
Ensuring that meeting rooms are set, chairs arranged and the projector connected prior to all meetings
Regularly update the utility tracker and any other assigned trackers
Issue relevant approved office supplies
Raising requests for required stock
Coordinating with the maintenance supervisor any maintenance and renovations when necessary
Support in assigned administrative tasks within the other talent Operations function
Casual Management
Collaborate with supervisors to accurately collect the casual information: on the casual personal details, attendance, the number of hours worked and any other relevant information
Compute the casual payments accurately for Nairobi, Kisumu and Eldoret offices and follow up on the daily wages are paid on a weekly basis.
Schedule and conduct spot checks with casuals weekly to identify if there are any issues.
Generate a tracker on the issues identified and inform the supervisor where relevant to address the issues.
Organize the talent Operations and casuals dropbox.
Administer casual contracts and follow up with all casuals to sign the contracts on daily basis or upon engagement.
Prepare a tracker on casual contract management and the appropriate status.
Aid in HR analysis data.
NITA
Request for NITA training and fill the appropriate forms and follow up on training approval.
File for NITA Claims by filling the appropriate forms and follow up on reimbursement quarterly.
Employee Separation
Draft of acceptance of resignation letter & Certificate of Service
Initiate clearance on DocuSign & follow up on timely employee Clearance
Collaborate with the talent partners, to ensure all company assets assigned to the exiting employee are returned on the last working day
Terminate exiting employees profiles on Odoo and remove them on our internal trackers.
Salary Advance Requests
Compile monthly salary advance requests and prompt supervisor to review then share with Accounts to process payment by 15th of every month.
Pension
Share pension forms with new employees upon successful completion of probation and other members upon request.
Share enrollment forms with Kenindia
Support employees to access their Pension statements
Initiate pension withdrawals & transfers for exiting employees
Update Pension tracker
Benevolent Fund
Initiate & ensure employees receive Benevolent funds
Medical Cover Enrollment
Enrol all the new joiners and new dependants in the medical coverage and Submit medical enrollment details to the Insurer within 24 hours of receiving the forms.
Compile and update the medical members' names and their dependents in the tracker.
Remove exited employees from Medical and collaborate with your manager to ensure the credit notes where applicable are issued by the insurer.
Follow up to ensure all new joiners are enrolled in Smart Access
Diploma/ Degree in Human Resource Management,Business Administration or any other related field of study
Previous knowledge in HR practice, administrative and general office experience is desirable
Must be computer literate with proficiency in MS word, Excel and G Suite
Be a team player willing to learn, adapt and work with minimum supervision
Excellent communication, influencing and interpersonal skills
High levels of energy and enthusiasm and ability to work under pressure
Owns their own results and can keep others accountable
Impeccable integrity and ethics, high level of confidentiality